You can save time by following this procedure when reporting a problem:
Do try to solve the problem on your own first. Make sure to consult the Documentation.
Search through past Issues to see if someone else already had the same problem.
Before filing a bug report, try to create a minimal working example (MWE) that reproduces the problem. It’s much easier to identify the cause for the problem if a handful of lines suffice to show that something isn’t working.
You can also always reach us at firstname.lastname@example.org.